[NST '24] Product Quality Manager

Job Description

• Tracking and monitoring OGX performance sheets.

• Ensure all tracking sheets are updated regularly and accurately.

• Develop and maintain performance dashboards and reports.

• Tracking EPs in the funnel

• Enhancing EP management on the LC level

• Analyzing customer profiles and products.

• Exchange products quality assurance

• Ensure exchange standards are implemented

Key Learnings

• Solution orientation

• Strategic mindset

• Time Management

• Analytical and strategic thinking

• Effectively monitor and analyze

Requirements

• Exchange standards knowledge

• OGX customer flow knowledge

• Data management

• EXPA basics

• Google sheets

• Strategic thinking

• Critical thinking

• Problem-solving skills

Key Performance Indicator

• #Data analyses conducted and reported

• %engagement rate of EPs

• %improvement in the efficiency of EP management processes

• %successful matches

• %of EPs moving through the funnel

• #EPs in the funnel are actively managed and up-to-date

Working Hours

• 10-12 hours per week